Contact Bontrager
We’re here to help with questions about our cycling gear, accessories, and performance products
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Address
347 Madison Avenue, Suite 802
Phoenix, AZ 85004
United States
Serving cyclists across the United States with premium helmets, wheels, tires, shoes, lights, saddles, and accessories designed for performance and safety
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Response Time
We typically respond to all inquiries within 24-48 hours during business days
Support Hours
Monday–Friday: 9:00 AM – 6:00 PM EST
Weekend inquiries answered on the next business day
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Frequently Asked Questions
How do I choose the right Bontrager helmet size?
Measure the circumference of your head about 1 inch above your eyebrows. Use our size charts on individual product pages to match your measurement with the correct helmet size. Most Bontrager helmets feature adjustable retention systems for a customized fit.
What’s the difference between your wheel series (Aeolus, Line, Paradigm)?
Aeolus wheels are our aerodynamic road and gravel wheelsets designed for speed. Line wheels are built for mountain biking with durability and trail performance in mind. Paradigm wheels offer versatile all-around road performance. Each series has multiple models at different price points and performance levels.
Are Bontrager tires tubeless-ready?
Many of our tire models, including the popular XR2 and XR3 mountain bike tires, are Tubeless Ready (TLR) and can be set up with sealant for tubeless performance. Check individual product specifications to confirm tubeless compatibility for specific models.
How do I register my Bontrager product?
Product registration details and warranty information can be found with your product documentation. For assistance with registration or warranty questions, please contact us directly via email with your product details and purchase information.
Do you offer international shipping?
Our Amazon storefront primarily serves customers in the United States. For international availability, please check your local Amazon marketplace or authorized Bontrager retailers in your region.
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